Privacy policy
Last updated: April 2, 2026
SEO Experts Ottawa (“we”, “us”, or “our”), a sole proprietorship (BIN: 1001558139) operated by Aus Nasir, is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website seoexpertsottawa.ca (the “Site”) or engage our services. This policy is aligned with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our Site or services, you consent to the practices described in this policy.
1. Information we collect
Personal information you provide
We collect personal information that you voluntarily provide when you:
- Fill out a contact form or request a free SEO audit
- Subscribe to our newsletter or mailing list
- Enter into a service agreement with us
- Communicate with us via email, phone, or other channels
This information may include your name, email address, phone number, business name, website URL, and any other details you choose to share.
Information collected automatically
When you visit our Site, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, version, and language preferences
- Operating system and device type
- Pages visited, time spent on pages, and navigation paths
- Referring website or search terms used to find our Site
2. How we use your information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver and manage the SEO, web development, and digital marketing services you have engaged us for
- To send you project updates, reports, and service-related communications
- To send marketing communications, where you have opted in to receive them
- To improve our Site, services, and user experience
- To analyze website traffic and usage patterns
- To comply with legal obligations
3. How we share your information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party tools and platforms we use to deliver our services (e.g., analytics tools, email marketing platforms, hosting providers). These providers are contractually obligated to protect your data.
- Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and tracking technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and gather usage data. Cookies are small text files stored on your device.
We may use the following types of cookies:
- Essential cookies: Required for the Site to function properly (e.g., session management).
- Analytics cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
- Marketing cookies: Used to deliver relevant advertising and track campaign performance.
You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our Site.
5. Data retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
For clients, we typically retain project-related data for a period of three (3) years after the conclusion of services, unless a longer retention period is required by law or requested by you.
6. Your rights under PIPEDA
Under Canada’s Personal Information Protection and Electronic Documents Act, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Withdrawal of consent: Withdraw your consent for us to collect, use, or disclose your information, subject to legal or contractual restrictions.
- Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us at info@seoexpertsottawa.ca.
7. Data security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure hosting environments, and access controls.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
8. Third-party links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.
9. Children’s privacy
Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
11. Contact us
If you have questions or concerns about this privacy policy or our handling of your personal information, please contact us:
SEO Experts Ottawa
Aus Nasir, Contact Person
Email: info@seoexpertsottawa.ca
Website: seoexpertsottawa.ca