Privacy policy

This policy explains what information SEO Experts Ottawa collects through this website, how we use it, and the choices you have. It applies to visitors, applicants and clients.

Who we are

Privacy questions go to info@seoexpertsottawa.ca.

What we collect

• Application form. Your name, email, phone number, business name, industry, website, and your answers to the qualifying questions about budget, who answers the phone, who delivers the service, and what success looks like to you.
• Technical data. Our hosting provider records standard server logs, such as IP address, browser type and pages requested, to keep the site secure and working.

How we use form data

• To review your application and decide whether an engagement is a fit for both sides.
• To reply to you, send a link to book a strategy call, and hold that call.
• If we are a fit, to prepare a short recorded review of your search market using public search data.
• If an engagement starts, to set up and deliver the work you agree to.

We do not sell your information, and we do not add you to a marketing list without your consent. Your answers are read by the senior team and the team members who handle applications.

Service providers

We use third-party services to receive form submissions, schedule calls, send email, protect the form from spam, and host this website. They process your information only on our behalf, and some may store it outside Canada, where it may be subject to local law.

Cookies

This website does not use advertising or analytics cookies. A spam protection check on the application form may set a cookie that is strictly needed for that check.

How long we keep it

We keep application data for as long as we need it for the purposes above, and keep client records for as long as the law requires. After that we delete or anonymize it.

Your choices

You can ask to see the information we hold about you, correct it, or withdraw your consent to its use, subject to legal limits. Email info@seoexpertsottawa.ca and we will respond within 30 days.

Changes

We will post any changes to this policy on this page and update the date above.